jea7's Privacy Policy — Your Information Is Safe With Us
jea7 takes your personal information seriously. Read this policy to learn in detail how we collect, use, and keep your information secure.
This Privacy Policy ("Policy") applies to the jea7 platform (jea7.cam) and all of its related services. When you use our website, register, or use any of our services, you agree to abide by the terms of this Policy. We always operate with transparency and are committed to protecting your information.
Table of Contents
What Information We Collect
To create an account on jea7 and deliver our services smoothly, we collect the following types of information:
1.1 Personal Identification Information
When you register on our platform or manage your account, we may collect:
- Full name and date of birth
- Email address
- Verification information related to your national ID card or passport (for age and identity confirmation)
- Residential address
- Preferred language and communication method
1.2 Financial Transaction Information
To process deposits and withdrawals, we collect information related to your payment methods. When transactions are completed through bKash, Nagad, or Rocket, the relevant mobile number or account reference is stored. We never store your full PIN or password.
1.3 Usage Information
Information automatically collected while you use your jea7 account includes:
- IP address and device identifier
- Browser type and version
- Login date, time, and session duration (as per Bangladesh Standard Time)
- Pages visited and links clicked
- Game play history and betting patterns
How We Use the Collected Information
jea7 uses your information only for specific and legitimate purposes. We use your personal information for the following:
2.1 Account Management and Identity Verification
This information is used to create and manage your account, verify your identity and age (our platform is for users aged 21 and above only), and ensure account security.
2.2 Processing Financial Transactions
Financial information is used to process deposit and withdrawal requests, prevent fraud, and comply with Anti-Money Laundering (AML) regulations.
2.3 Customer Support
Our 24/7 Bengali live chat support team may view your account information to resolve your issues quickly. This access is limited solely to support purposes.
2.4 Platform Improvement and Personalisation
Analytical data is used to improve your experience, present relevant bonus offers, and make the gaming environment more enjoyable.
2.5 Legal and Regulatory Obligations
Retaining certain information is necessary to stay compliant with applicable laws and regulations and to respond to legitimate requests from legal authorities.
Data Storage and Security
jea7 applies industry-standard technical and organisational measures to protect your personal information.
3.1 Encryption Technology
Our platform uses SSL/TLS encryption, which secures every exchange of information between your browser and our servers. Strong encryption is also applied when storing sensitive information.
3.2 Access Controls
Only authorised staff are granted access to your information when there is a specific need. All access is logged and reviewed regularly.
3.3 Data Retention Period
We retain your information for as long as your account is active and for the period required by applicable law. Financial transaction records may need to be kept for a longer period due to legal obligations. Once no longer needed, information is securely deleted.
Cookies and Tracking Technologies
jea7 uses cookies to improve website functionality and personalise the user experience.
4.1 Types of Cookies
The cookies we use:
- Essential Cookies: These are required to maintain login sessions and keep the platform's core features running.
- Functional Cookies: Used to remember your preferences such as language selection and display settings.
- Analytical Cookies: Help improve our services by analysing patterns in how the website is used.
4.2 Cookie Management
You can control cookies by changing your browser settings. Please note that disabling essential cookies may prevent you from using some core features of the platform.
Sharing Data with Third Parties
jea7 never sells your personal information or transfers it to third parties for marketing purposes. Data may be shared in the following limited circumstances:
5.1 Service Provider Partners
We work with trusted third parties to provide specific services such as payment processing, fraud prevention, and identity verification. These partners may only process data for the agreed purpose and do not have the right to use this data for their own purposes.
5.2 Legal Obligations
jea7 may be required to provide information to relevant authorities if necessary to comply with a court order, government directive, or applicable law.
5.3 Business Restructuring
User data may be transferred in the event of a company merger, acquisition, or sale of assets. In such situations, we will notify you in advance, and the new controller will be obligated to uphold the same privacy standards.
Protection of Minors
jea7 is an adult gaming platform. Our services are available only to individuals aged 21 or above.
We do not knowingly collect any personal information from individuals under the age of 21. An age verification process is followed at the time of registration. If we become aware that information from a minor has been collected by mistake, we will immediately close that account and delete the data.
If you believe a minor is using our platform, please contact us at [email protected].
Your Rights Regarding Your Information
As a jea7 user, you have several important rights over your own personal information:
7.1 Right to Access Your Information
You can find out at any time what information we hold about you. To do so, please contact our support team.
7.2 Right to Correct Your Information
If there are any errors or omissions in your stored information, you can request a correction. Our support team will resolve this promptly.
7.3 Right to Delete Your Information
In certain circumstances, you may request that your personal information be deleted. However, information retained due to legal obligations may be exempt from this.
7.4 Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted. While considering this request, we will comply with applicable laws and contractual obligations.
7.5 Right to Lodge a Complaint
If you have any concerns or complaints about our data processing practices, please contact us first at [email protected]. We always aim to resolve issues quickly and effectively.
Changes to the Privacy Policy
jea7 reserves the right to update or change this Privacy Policy as needed. Before any changes take effect, we will notify you in the following ways:
- By displaying a special notice on the website
- By sending a notification to your registered email address
- By requesting acceptance of the updated policy when you log in to the platform
For significant changes, we will aim to give at least 30 days' notice. If you continue to use the platform after the updated policy takes effect, it will be assumed that you have accepted the new terms.
The date of the most recent update is shown at the top of this page. If you wish to view a previous version, please contact our support team.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please do not hesitate to get in touch:
- Email: [email protected]
- Live Chat: 24/7 Bengali support available
- Response Time: Around the clock as per Bangladesh Standard Time (BST, UTC+6)
Our privacy team carefully reviews all your requests and aims to provide a resolution as quickly as possible. Working with you in complete transparency is our goal.